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Kevin Brennan and Heather Mylan-Mains from BA Summit 2017 speaking in Sandton

  • 07 Sep 2017
  • 17:00 - 19:00
  • IQ Business Park, Third Avenue, Rivonia, 2128


Registration is closed

A double bill of BA Summit 2017 international speakers in Sandton

Two exciting international speakers from this year's BA Summit are travelling from Cape Town (where BA Summit 2017 was held this year) to Sandton to showcase their presentations. Heather Mylan-Mains CBAP® from USA, is presenting on Mastering the Art of Feedback and Kevin Brennan CBAP® from Canada, is presenting on The Digital Business Analyst.

If you missed BA Summit 2017 in Cape Town this year, then don't miss this opportunity to engage with them both in Sandton. Heather is a current IIBA® Director and has been a business analyst consultant for 17 years, Kevin, a past IIBA® Director was extremely involved in the development of all BABOK™ versions and driving the adoption of agile and architecture practices by the BA community. Both are speakers who have appeared in many conferences world wide.

The BA Summit, called BA4.0, references the 4th Industrial Revolution (4IR) and the fact that there are huge disruptions to the SA economy, SA Businesses and therefore the SA business analysis community. These presentations discuss the digital economy and changes to expect, as well as ensuring we keep doing good business analysis work by mastering the art of feedback. 

You are invited to witness for yourself the high standard of the BA Summit presentations. This event is brought to you by the South Africa Chapter of International Institute of Business Analysis™ (IIBA®-SA) and sponsored by ABSA CIB.




Registration, refreshments and networking



Mastering the Art of Feedback -  Heather Mylan-Mains



The Digital Business Analyst -  Kevin Brennan

 Mastering the Art of Feedback

There is a lot of talk about self-managed teams and high performing teams. One thing that is a must for teams and companies to achieve success is to master giving and receiving feedback. Some think feedback is given from a manager to an employee behind closed doors. Some can’t stand feedback because it always makes him or her feel like he or she did something wrong. Heather is here to tell you that feedback is so much more. If feedback is given in the right way and received in the right way, you and your team can improve and accomplish anything.

If you master giving feedback you will be sought after and be viewed as a trusted partner with your business stakeholders and team. If you are open to receiving feedback the same results happen. This is helpful for anyone and critical for business analysts who rely on relationship building as a foundation to their work.

Learning objectives:

  • Provide constructive feedback to anyone
  • Receive feedback from anyone
  • Use feedback to make improvements.

About the Speaker:

Heather is from Des Moines, Iowa. She is a stimulus for change as a mom, a business analyst consultant and currently Director, IIBA®. For the past 17 + years, she has worked with a variety of teams to identify and solve problems.
She has been fortunate to work through all the aspects of business analysis; there is no part of the RACI matrix she has not been responsible for! She loves being a business analyst!


The Digital Business Analyst

As we enter a digital economy, business analysts will be forced to change how we work and look at the value we deliver. Technology spending is shifting away from a capital expenditure model and becoming an operating expense as a result of incremental funding and shift to software-as-a-service models.

Success in this environment means that business analysts will need to become more agile ourselves. Business analysts will need to be prepared to act as trusted advisors to the business stakeholders who need to adapt quickly to dramatic changes in their industries and markets.  This session will provide an overview of key techniques that business analysts can use to foresee and assess change.

  • Understand the changing technology landscape, its potential to disrupt industries, and why technology change drives business change.
  • Learn which techniques to use to assess changes to customer experience, operational processes, and the overall business model.
  • Prepare for the long-term changes facing the profession of business analysis in the digital era.


About the Speaker:

Kevin Brennan has spent the last decade transforming the profession of business analysis, leading the development of multiple editions of the BABOK® Guide and driving the adoption of agile and architecture practices by the BA community.

As a senior executive in the social enterprise space, he has managed a product portfolio through rapid growth and built fully digital and virtual organizations at a national and international level. Kevin is known for his ability to deliver practical, effective and focused solutions to complex strategic problems and lead teams through periods of significant organizational and market changes. He has been a keynote speaker at conferences around the world and is a frequent author on topics including digital transformation, strategy, and leadership. 

 About the Sponsor: IQ Business

What we do

Our team helps businesses grow by solving problems and finding new and better ways of doing things.

At IQ Business, we believe we are redefining management consulting to be more responsive to the challenges our clients face. Whether these challenges can be tackled by leveraging research from IQ Business and our partners, assigning IQ teams to design and implement solutions, or deploying point expertise to fill a skills gap, we will ensure our clients overcome their business challenges.

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